Transfers

A connection service is when you are not in procession of your onward journey boarding pass. This means that you will need to land yourself and then recheck-in i.e. an arrival and departure service.

This could be either from the same or different terminal, you will receive the full arrival and departure experience. Your greeter will accompany and escort you all the way, guiding you swiftly through the airport and assisting you to complete all necessary formalities.

Upon arrival your escort will collect you from your arrival gate, at the top of the Jet Bridge and will guide you through all arrival formalities (immigration, passport control, customs clearance, and baggage).

Thereafter, the Meet & Assist agent will help you to recheck-in for your departure flight and will guide you through all departure formalities (check-in, immigration, passport control, lounges and gates).